Privacy Policy

Last updated: July 30, 2026

1. Overview

This Privacy Policy explains how Trustvane (“we,” “our,” or “us”) collects, uses, discloses, and protects information when you access or use our websites, applications, products, and services (collectively, the “Services”).

By using the Services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We collect information to operate the Services effectively, provide membership features, and meet legal and compliance requirements. The information we collect falls into the following categories:

2.1 Information You Provide Directly

This includes information you submit when creating or updating an account, interacting with the Services, or communicating with us:

• Business name, structure, and registration details
• Contact information (email, phone number, address)
• Identity verification information (where applicable)
• Payment and billing information
• Any content or data you upload or submit through the Services
• Communications with our support team

2.2 Automatically Collected Information

When you use the Services, we automatically collect limited technical data, including:

• Device information (browser type, operating system, IP address)
• Usage data (pages visited, features used, timestamps)
• Cookies and similar technologies used for session management, analytics, and security

We do not collect unnecessary personal data, nor do we track users across unrelated third-party websites.

2.3 Information from Third Parties

We may receive information from:

• Payment processors
• Identity verification partners
• Business credit bureaus
• Service providers assisting with fraud prevention, compliance, or analytics

3. How We Use Information

We use the information we collect for the following purposes:

3.1 To Provide and Improve the Services

• Operating core membership features
• Delivering AI tools, marketplace access, and business resources
• Personalizing your experience
• Enhancing platform performance and reliability

3.2 To Process Membership and Payments

• Managing subscriptions and billing
• Processing transactions
• Preventing fraud or unauthorized activity

3.3 To Communicate With You

• Sending service updates, billing notices, and account alerts
• Responding to support requests
• Providing relevant product or feature information

3.4 Compliance and Legal Obligations

• Meeting regulatory requirements
• Responding to lawful requests
• Furnishing business payment information to credit bureaus where applicable
• Maintaining accurate records for audit and reporting purposes

We do not use your information for unrelated advertising or profiling.

4. Sharing of Information

We share information only as necessary to operate the Services or comply with legal obligations.

4.1 Service Providers

We share information with trusted third-party vendors who assist with:

• Payment processing
• Hosting and infrastructure
• Customer support
• Identity verification
• Analytics and security

These providers are contractually obligated to protect your information.

4.2 Credit Bureaus

Where applicable, we may furnish business payment information to business credit bureaus as part of delivering the Services.

4.3 Legal and Compliance

We may disclose information if required to:

• Comply with applicable laws or regulations
• Respond to subpoenas, court orders, or government requests
• Protect the rights, property, or safety of Trustvane, our users, or the public

4.4 No Sale of Personal Information

We do not sell your personal information. We do not share your information with advertisers or data brokers.

5. Data Security

We implement administrative, technical, and physical safeguards designed to protect your information from unauthorized access, loss, misuse, or alteration.

Security measures include:

• Encryption of sensitive identity and payment information
• Secure data storage and access controls
• Regular monitoring for vulnerabilities
• Limiting access to authorized personnel only

While we take reasonable steps to protect your information, no system is completely secure, and we cannot guarantee absolute security.

6. Your Choices and Rights

You have control over your information and how it is used.

6.1 Account Information

You may review, update, or correct your business and account details at any time through your account settings.

6.2 Communication Preferences

You may adjust email preferences or opt out of non-essential communications.

6.3 Data Requests

You may contact us to request:

• Access to the information we hold about you
• Updates or corrections
• Restrictions on certain uses
• Deletion of information where legally permissible

We may require verification of your identity before processing requests.

7. Data Retention

We retain information for as long as necessary to:

• Provide the Services
• Comply with legal, tax, and regulatory requirements
• Resolve disputes
• Enforce our agreements

When information is no longer needed, we securely delete or anonymize it.

8. Children’s Privacy

The Services are intended for business use and are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When changes are made, the “Last updated” date will be revised. Significant updates may be communicated through email or in-app notifications.

Continued use of the Services after changes take effect constitutes acceptance of the updated Privacy Policy.

10. Contact

If you have questions about this Privacy Policy or how your information is handled, please contact us through our contact page or support channels.